Frequently Asked Questions

• How do I know if I am covered on my insurance?

We can check this for you. Just provide us with your insurer's name, your registration and your personal details and we'll check for you. Once we've ascertained as to whether you are covered or not, we won't start any work until you've given us the approval.

• Is it really free to repair or replace the damaged glass?

A repair is usually free depending on your policy and it won't affect your no-claims bonus. For a glass replacement you may have to pay a small excess; usually ranging from £50 to £80. If you don't have insurance cover for your vehicle's glass then a repair can be as in-expensive as £50, and the cost of replacement glass will depend on the type of glass you need for your vehicle. But don't worry, we won't start work until we've given you a quote.

• How do you repair a chip without replacing the glass?

Essentially we clean the chip and inject it with a special resin. We'll then harden the resin with UV light to make the windscreen as strong as before. Then we'll polish it up so the damage is almost invisible.

• How long will it take to repair a chip?

Usually 30 mins, and you can drive away immediately once we finished the work.

• How long will it take to replace the glass?

To replace the glass, the work can take between 90-120 minutes. We'll cover up your bodywork and interior, and then remove your old windscreen. We'll apply a primer and a bonding glue to make a good seal and insert your new windscreen. Then just wait around 1 HOUR for the glue to set and you can drive away.

• I've booked online, what happens next?

We'll call you around time you specified, and on the number you've given us to check the details you've submitted and to finalise your appointment.

Speak to us now

Alternatively, call us now to speak with an agent in our UK contact centre to book your appointment.

Telephone0800 999 5000

Calling from a mobile? Use your free minutes and call 01246 216200

Windscreen repair from Auto Windscreens
 

Windscreen Repair - Cracked or Chipped...


Windscreen repair is an important aspect in good car maintenance and getting damage repaired can be a legal requirement. Some windscreen chips can cause a failed MOT and an unrepaired windscreen crack can be illegal if it affects the driver's vision.

If you need to get your car windscreen repaired, Auto Windscreens offers a 24/7 nationwide service. We fill the damaged area with a clear, adhesive resin and then cure it with an ultraviolet light. The result is a windscreen that is restored to its original strength and clarity.

It's important to remember that no matter how insignificant the damage to your windscreen may seem, it should be repaired right away. Changes in temperature can cause small cracks and chips to grow and - while a small bit of damage can be easy to repair with a resin injection - if the damage becomes too major, you may end up requiring inconvenient and costly windscreen replacement, instead of simple and inexpensive windscreen repair.

The importance of dependable windscreen repair


It is extremely important to ensure that your windscreen is properly cared for and that any damage to your windscreen is repaired quickly and by a properly trained professional. Not only does a windscreen protect you from wind, weather and debris, but it's also an integral part of your car's structure, contributing to the overall rigidity of the vehicle.

At Auto Windscreens, our repair technicians are highly skilled and have many years of experience in every aspect of windscreen crack repair. They constantly receive additional training, enabling them to keep up to date with the new advances in windscreen repair technology.

Every laminated windscreen repair that we carry out is certified for quality to the BS AU 242A standard. All of our windscreen repairs are also covered by a five-year guarantee.

Why get windscreen repair from Auto Windscreens?


Auto Windscreens is the UK's leading fleet automotive glazing company. We offer a nationwide service, supported by a network of fitting centres and our dedicated contact centre located in our Chesterfield based Head Office. We also operate a fleet of mobile service units, featuring the unique Wet Weather Canopy Van, meaning we can carry out mobile windscreen glass repairs at a location convenient to you, even in poor weather conditions.

When you contact Auto Windscreens for a repair, we will ask you a number of questions to ensure that the correct type of repair is carried out and that the most appropriate equipment and staff are assigned to the job. Depending on the extent of the windscreen repairs required, you can then choose to come to one of our service centres, or we can schedule a mobile visit.

While we always try to repair a windscreen, rather than replace it, some damages are too extensive for our resin injection technique. In these cases, it will be necessary to replace your windscreen. Auto Windscreens works closely with a core set of suppliers to ensure we have access to an extensive range of windscreens. This means we are enable to replace your windscreen with minimal delay.

With partnerships with a variety of insurance providers, we can provide a fast and efficient service, taking the complexity out of windscreen repair for both car owners and their insurance companies. We'll even sort out the billing paperwork, sending it directly to your insurer.

Chipped or cracked windscreen?

Book online now...

If you need to arrange a windscreen repair or windscreen replacement then book an appointment online now.

Book your windscreen repair or replacement online