We are a leading automotive glass repair and replacement company in the UK, serving customers across all sectors. We have partnerships with most insurance providers. With a fleet of mobile technicians, a specialist plant and agricultural glazing team, a UK network of fitting hubs and a state-of-the-art training and innovation academy in our headquarters in Chesterfield, we always aim to provide a superior service, putting value, safety and total customer satisfaction at the heart of our business.
Our promise to you
All windscreen replacements performed by us come with a full workmanship guarantee for your peace of mind.
Windscreen chip repairs are certified for quality to the BS AU 242A standard and have a guaranteed lifetime cover whilst you still own the vehicle. In the event that a repair fails you will, where applicable, receive a refund on any repair excesses paid when we complete the subsequent windscreen replacement.
You may be required to pay a replacement excess charge depending on your insurance cover - visit our windscreen replacement cost page to learn more.
Glass replacements carry a lifetime workmanship guarantee whilst you own the vehicle.
Auto Windscreens is dedicated to providing exceptional results in quality and service. We have accumulated our expertise over 40 years across every aspect of the windscreen repair and glass replacement process.
If you are dissatisfied with our service, please read our complaints procedure.
We have an on-site, best-in-class training school, the Automotive Glazing Development Centre, which is Glass Qualifications Authority (GQA) approved and able to offer the Automotive Technician Accreditation Scheme.
This ensures our highly-skilled technicians continue to undergo high-levels of training to keep up-to-date with the rapidly evolving technical environment and maintain their exceptionally high standards.
Auto Windscreens is the first nationwide automotive glazing services provider to receive accreditation from Safecontractor, an SSIP - Safe Systems in Procurement scheme, that recognises the very highest standards of health and safety practice amongst UK businesses.
ISO 9001, 14001 and BS OHSAS 18001 Accredited
Auto Windscreens is proud to have ISO 9001:2015 Quality Management accreditation from BSI (British Standards Institute). The certification is to ensure that all elements of the registration and entire requirements of the management standards are effectively addressed by the organisation's management systems.
ISO 14001:2015 ensures an organisation has an environmental management system in place that enhances its environmental performance.
BS OHSAS 18001 Occupational Health and Safety Management. The certificate brings work health and safety into a business and helps organisation achieve the maximum return for employees and customers.
The senior management team are committed to ensure constant reviews of customer satisfaction, business planning, resource management and objectives and Key Performance Index (KPI) management.
Internal audits are completed annually to assess key activities/processes within Head Office functions and across our Fitting Centre network. All processes throughout Auto Windscreens are audited for compliance by our trained lead auditor whilst periodically audited externally by a BSI assessor.