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Triffords Ltd trading as Auto Windscreens Cookies Policy

Triffords Ltd is part of the Markerstudy Group of Companies

What are cookies?

Cookies are small text files placed on your computer or device to monitor how you use a website or an app.

Different types of cookies are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering preference you have given and helping us identify ways to improve your overall site experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.

This policy sets out the types of cookies we use when you use our website.

Are there different types of cookies?

Yes, there are different types of cookies. Cookies are divided into "first party" and "third party" cookies, and "session" and "persistent" cookies.

"First party" and "third party" cookies

Cookies can be set and controlled by the operator of a website such as Auto Windscreens for this website (known as a ‘first party cookie’) or a third party such as Facebook, for example to display advertisements and social sharing features (known as a ‘third party cookie’).

"Session cookies" and "persistent cookies"

Cookies can also be divided into "session cookies" and "persistent cookies":

  • Session cookies are only there when you are on our website. When you leave our website the cookie is removed; and
  • Persistent cookies which exist on your computer or device until a fixed future date.

How do we use cookies?

We use cookies to improve our website and to help provide you with a good user experience. The type of information we collect may include your internet service provider’s name and details about the pages you accessed.

As detailed in the Privacy Policy, Auto Windscreens may disclose data collected from cookies, such as visitor trends, to third parties, in an anonymous form, for research and statistical purposes, and to help us optimise our websites and the targeting of advertisements.

From time to time Auto Windscreens may also analyse IP addresses, user agent strings or other anonymous data sources.

Third party suppliers

We work with third-party suppliers who place cookies on your device and report on "web analytics" information. Where such information is made available to us, we have listed these cookies below.

Please note that although the use of data by Auto Windscreens is covered by this policy, in addition the use of third party cookies is covered by third party cookie policies, which we have referred to in the following tables, alternatively they are available on the relevant company's website.

How can you control the use of cookies?

You can set your browser not to accept cookies and the websites outlined at the bottom of this cookies policy tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Cookies we use

Below we set out in detail the cookies that we use on this website, their function and the data they collect.

You can find more information about the individual cookies we use and the purposes for which we use them in the associated tables below.

Strictly necessary cookies

These let you move around our website and use essential features such as accessing secure areas of our website and identifying you as being logged in. Accepting these cookies is a condition of using our website as they are required for its proper operation. If you disable them, our website may not be able to function properly.

The cookies that we use on this website which are essential for its operation are set out below. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.

Source Name Description
ASP.NET ASP.NET_SessionId This cookie is required to identify requests from the same browser during a limited session time window when browsing the website. This cookie is deleted when you close your browser.
Microsoft Azure ARRAffinity This cookie is used to route the request made through a web browser to our website to the same machine in our cloud environment. This cookie is deleted when you close your browser.
Auto Windscreens Booking This cookie is used to retrieve your booking information during the bookflow process. This cookie is deleted when you close your browser.
Whoson Whoson An online customer service software used for live support and help desk
Whoson ASP.NET_SessionId An online customer service software used for live support and help desk

Analytics cookies

We use these cookies, sometimes referred to as "web analytics" information, to collect information about how visitors use our website. This includes details of the site where the visitor has come from, pages viewed, which content visitors are clicking on, which products visitors are interested in and purchase and at what point a visitor leaves our website.

By using our website, you agree that we can place these types of cookies on your computer or device.

We use this information to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

All information these cookies collect is aggregated and therefore anonymous.

On occasion we may share this information with analytics and search engine providers that assist us in the improvement and optimisation of our site.

Source Name Description
Google Analytics _ga Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _gat Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _gid Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _utma Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _utmb Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _utmc Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _utmt Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Analytics _utmz Google Analytics is web analytics service offered by Google that tracks and reports website traffic
Google Tag Manager _dc_gtm Google Tag Manager is a tag management system that allows you to quickly and easily update tags and code snippets on your website or mobile app, such as those intended for traffic analysis and marketing optimization.
GHotjar _hjIncludedInSample Understand visitor behaviour such as which parts of the page you have spent most time on

Functionality cookies

We use these cookies to recognise users when they return to a website. They enable the personalisation of content, the recognition of users and remember user preferences (for example, their choice of language or region).

By using our website, you agree that we can place these types of cookies on your computer or device. We use the information to improve our website and enhance our visitors' experience.

Source Name Description
Revoo Revoo_utma Verified product and service ratings and reviews that drive conversion and quicken the purchase journey
Revoo revoo_utmb Verified product and service ratings and reviews that drive conversion and quicken the purchase journey
Revoo revoo_utmc Verified product and service ratings and reviews that drive conversion and quicken the purchase journey
Revoo revoo utmz Verified product and service ratings and reviews that drive conversion and quicken the purchase journey
Revoo reevoo_sp_id Verified product and service ratings and reviews that drive conversion and quicken the purchase journey
Revoo reevoo_sp_ses Verified product and service ratings and reviews that drive conversion and quicken the purchase journey

Learn more about cookies

For further information about cookies visitwww.aboutcookies.org or www.allaboutcookies.org (which is run by IBA Europe)

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the Internet Advertising Bureau's self-regulatory scheme to allow you greater control of the advertising you see.

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